FAQ is not such a simple tool to answer customers' concerns. Regarding currently online merchant needs, AVADA aims to bring a FAQs app with more valuable and effective functions than expected. It helps clients find resolutions to their urgent problems, meeting their satisfaction quickly.


In this article, we would like to introduce a marvellous and user-friendly FAQ solution for e-commercial businesses to improve customer experiences, optimize conversion rates, and boost sales dramatically. 


The following are significant features of the FAQs app:

  • Add frequently asked questions on the popup widget and FAQ page with ease. 
  • Highlight any crucial categories/questions you want to display on the popup.
  • Design an attractive popup widget to your liking with many options.
  • Multi selections for the Contact Us methods on the popup widget (WhatsApp, Phone Call, Contact Form, Message).
  • Allow admins to preview the result before publishing the popup on the frontend. 
  • Set up an FAQ page with your style.
  • Show FAQs page at a prime position in the store you want.


To experience this app, please go to AVADA FAQs > Dashboard:



You can select Enable or Disable the app here:



Click on Edit Widget to visit the Widget page.


FAQs Report: Display the available Categories and Questions number on the FAQs page.