Step 1: Enable Notifications
From Joy app > Select Notifications > Enable to use this feature. Notifications allow you to send emails to customers whenever they receive or redeem their reward points.
Step 2: Configure Earn Points Notifications
- Earn Points: Enable to send emails when customers receive reward points. Click the edit icon to edit the email content.
- Settings: Enter the Email Subject, Email content, Action Text and upload photos at Logo.
- At Preview, you can preview the content of the email when editing.
- Click Send test > Enter email address > Click Send > email is sent to the entered address you enter, you can review the sample email before going live.
Step 3: Configure Redeem Point Notifications
Redeem Points: Enable to send email to customers when they redeem points successfully. Click the edit icon to edit the email content.
- Settings: Enter the Email Subject, Email content, Action Text and upload photos at Logo.
- At Preview, you can preview the content of the email when editing.
- Click Send test > Enter email address > Click Send > email is sent to the entered address you enter, you can review the sample email before going live.