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How to customize the reward box?
An eye-catching reward box is important in drawing customers' attention and interest in your reward program. In this article, we will guide you on ho...
Mon, 7 Mar, 2022 at 10:47 AM
How to manage customer's activities and their reward points?
Tracking and managing customer's activites and thier reward poitns help you measure the effectiveness of your reward program easily to make any adjustm...
Sun, 13 Jun, 2021 at 4:37 PM
How to create rules for point redeemption?
Thank customers for shopping at your store and performing advantageous actions by giving them reward points. In this article, you will learn how to set ...
Tue, 15 Jun, 2021 at 2:17 PM
How to create rules for earning points?
This section of the guide provides an overview of the ways for customers to earn points – the engine of your Loyalty Program. You’ll learn how to cre...
Mon, 27 Jun, 2022 at 11:48 AM
How customers can earn and spend point?
After you create the earning and spending rules with a completed reward box, it will be shown on your storefront. Let's see how it looks and how cust...
Fri, 24 Jun, 2022 at 11:49 AM
How to uninstall Joy: Loyalty Program?
When you uninstall the AVADA Email Marketing app, please follow these steps to completely remove the app’s code. Step 1: Go to your Shopify Admin > App...
Thu, 15 Jul, 2021 at 2:06 PM
How to configure translations
It is possible to translate any label in Joy app from English to your language.  Meantime, the supported languages are German, English, Spanish, French, Hin...
Sun, 12 Dec, 2021 at 9:09 PM
How to import and export reward points?
In this article, we will guide you on how to import and export reward points via our Joy app.  1. Import customers point balances Please note that Impo...
Wed, 23 Feb, 2022 at 6:16 AM
How to export customers from Smile.io and Rivo?
When you transfer from another reward point system to our Joy, it is absolutely important to merge  the data and  provide bulk updates to points balances. I...
Wed, 23 Feb, 2022 at 7:16 AM
How to send Notifications automatically?
Step 1: Enable Notifications From Joy app > Select Notifications > Enable to use this feature. Notifications allow you to send emails to customers wh...
Tue, 12 Apr, 2022 at 7:47 PM