Review management is vital for stores as it directly relates to reward points being given to customers. In addition, admins can track how effective their reward programs are.
As for the Joy: Rewards, Loyalty Program app, you can easily manage submitted reviews without worrying about untrue reviews or spam. If you are wondering how it works, let’s find more information below.
On the left menu, select Reward Programs > Reviews.
All reviews written by clients are on display here. Admins can read reviews and select the option approved or disapproved to decide if they are acceptable or not.
With the approval, buyers will receive reward points for those reviews. On the contrary, no points are added to consumers’ balances if the review status is disapproved.
If you have any further concerns about our Joy: Loyalty Program app, do not hesitate to submit a ticket or leave an email to us via support@avada.io. We are always here and more than happy to support your business.