This setting will help stores approve reviews automatically or manually with Joy: Loyalty Program app.
Access the Joy app > Settings > General > Pending or Approve > Save.
- Pending: Admins need to approve clients’ reviews manually before they get reward points.
- Approval: Customers will receive points after submitting reviews.
Select an option that can be convenient for your Shopify merchant to manage reward programs. If you still find it hard to set up the review approval, contact us via support@avada.io or create a ticket to get further assistance quickly.